Billing is configured per branch, from a library of country tax profiles. There are profiles for 22 countries: the six GCC states and 16 European countries (UK, Germany, France, Italy, Spain, the Netherlands, Portugal, Switzerland, Austria, Belgium, Ireland, Sweden, Denmark, Norway, Greece and Poland), each with its VAT rate, local labels and invoice title.
Each branch carries its own legal identity: legal and trading names, tax ID, licence number and address. Invoice numbers are gapless with your prefixes, credit notes have a separate series, and voided numbers are retained. Prices can be tax-inclusive or exclusive, with per-category rates and your service charge treatment.
Invoices can be bilingual, with Arabic and English side by side, in several templates, as a thermal print or a PDF. A fixed calculation order (subtotal, discount, service charge, VAT, tips) matches across the guest app, the waiter app and the portal. Finance gets consistent, auditable invoices, and guests get a proper receipt.
WowMenu supports your country's VAT format. It does not claim tax or e-invoicing compliance or certification, and your setup should be reviewed by your accountant or tax adviser.
How it connects
What the owner sets up or sees in the portal, and what the guest sees in the QR menu. Screens are from the demo restaurant, Maison Lumière, with demo data.
The owner sets the legal identity, and the guest can ask for a company invoice
The branch legal identity and invoice numbering are set once in the portal. A guest who needs a company invoice adds their company name and tax ID at payment.
Every payment ends up as a numbered invoice
Whichever way the guest pays, the portal lists the invoice with its number, status and tax.
Key benefits
What Billing, VAT & Invoicing does for your restaurant
Tax profiles for 22 countries
The six GCC states and 16 European countries, each with its VAT rate, local labels and invoice title.
Legal identity per branch
Legal and trading names, tax ID, licence number and address for every branch.
Gapless numbering and credit notes
Prefixed, gapless invoice numbers, a separate credit-note series, and voided numbers retained.
Refunds with manager approval
Five routes (void, refund to original method, cash refund, store credit, coupon), reason codes, and approval above a limit you set.
How it works
Pick the country profile
Choose the tax profile for the branch. It brings the VAT rate, local labels and invoice title.
Set the branch identity and numbering
Add legal and trading names, tax ID, licence number and address, and choose invoice prefixes.
Choose how prices and service work
Tax-inclusive or exclusive prices, per-category rates, and your service charge treatment.
Issue and refund
Print on thermal or export a PDF, in Arabic and English side by side if you wish. Refunds follow your approval limit.
Frequently asked
Is WowMenu tax compliant or certified for e-invoicing?
WowMenu supports your country's VAT format, but it does not claim tax or e-invoicing compliance or certification. Ask your accountant or tax adviser to review your setup.
Which countries have tax profiles?
The six GCC states and 16 European countries: UK, Germany, France, Italy, Spain, the Netherlands, Portugal, Switzerland, Austria, Belgium, Ireland, Sweden, Denmark, Norway, Greece and Poland.
Can invoices be in Arabic and English?
Yes. Bilingual invoices show Arabic and English side by side, with several templates, as thermal or PDF output.
How do refunds work?
There are five routes: void, refund to the original method, cash refund, store credit and coupon. Reason codes are recorded, and manager approval is required above a limit you set.
Can guests get a company invoice?
Yes. At payment they can add a company name and tax ID, such as a TRN or VAT number.