Post-meal feedback is the most valuable data a restaurant can collect — and the hardest to gather. Paper comment cards are ignored. Email surveys arrive days later when the experience is cold. WowMenu's feedback system captures the guest's experience at the optimal moment: right after payment, while the meal is fresh.
The feedback form appears automatically after payment completes. It takes under 30 seconds, requires no account creation, and captures both overall experience and dish-specific ratings. Restaurant owners see feedback in real time in their analytics dashboard.
What Restaurant Feedback System does for your restaurant
Feedback prompt appears automatically after payment. No email follow-up required, no paper cards, no separate survey link.
Guests can rate individual dishes alongside the overall experience. Identify which dishes are underperforming before they damage your reputation.
All feedback appears in your analytics dashboard immediately. Filter by date, dish, rating, and language.
Guest pays via phone or at counter.
A 5-star rating screen appears automatically with an optional comment field and dish-specific rating option.
No account required. Anonymous feedback is linked to the order by device token.
Ratings, comments, and dish feedback appear in the owner analytics dashboard in real time.
Yes. The feedback form includes an optional dish selector where guests can rate any item from their order separately from the overall experience.
Yes by default. Guests can optionally provide their name. Feedback is linked to the order by device token for analytics purposes but never to personal identity.